Legal

Privacy Policy

How we handle and protect your personal data.

Last updated: 13 August 2025

We respect your privacy and handle your personal data in line with Swiss data protection law (revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Who we are

Swiss Plasma Polishing
Quellgasse 21
2502 Biel/Bienne, Switzerland
E-mail: [email protected]
Website: www.plasmapolishing.ch

2. What data we collect

We collect:

  • Information you provide (name, email, phone, company, message content)
  • Technical details when you visit our site (IP address, browser, operating system, date/time, pages visited)
  • Data from third-party services we use (see below)

3. Why we use your data

We use your data to:

  • Respond to inquiries and communicate with you
  • Provide and improve our services and website
  • Ensure security and comply with legal obligations

4. Who receives your data

We only share your data when necessary:

  • Hosting - Wix.com Ltd., Nemal St. 40, 6350671 Tel Aviv, Israel. Our site is hosted on Google Cloud servers in the USA. Data transfers use Standard Contractual Clauses to ensure adequate protection.
  • Consent management - Usercentrics GmbH, Germany (manages cookie and consent preferences)
  • Maps - Google Ireland Limited (Google Maps)
  • Public authorities if required by law

5. Google Maps

We use Google Maps to display our location. When the map loads, your IP address and browser details are sent to Google (possibly to the USA). This helps you find us more easily.
Google's privacy policy: https://policies.google.com/privacy

6. Cookies

We use cookies for basic website functions and to remember your preferences via Usercentrics. You can change or withdraw your consent anytime via the cookie banner.

7. Retention

We keep personal data only as long as needed for the purposes stated or as required by law, then delete or anonymise it.

8. Your rights

You can request access, correction, deletion, restriction, or transfer of your data, and withdraw consent at any time. You may also object to certain processing.

In Switzerland, you can contact the Federal Data Protection and Information Commissioner (FDPIC). Contact: [email protected].

9. Children's privacy

Our website and services are not directed at anyone under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Security

We protect your data with technical and organisational measures, and all data transfer to our site is encrypted.

11. Changes

We may update this policy from time to time. The latest version will always be available on our website.